At SCODY we stand behind our products. Please refer to the Product Guarantee and Returns page of this website. There are, however, also some obligations on you that you should be aware of:
All orders for the sale of goods are accepted according to the terms and conditions below, and SCODY will supply the goods to you on these terms and conditions. By ordering an item from SCODY, you expressly agree to these terms and conditions. SCODY may amend these terms and conditions at any time, and any such amendment will be effective immediately. Your rights as a consumer under the Trade Practices Act are not affected by these terms and conditions.
We want you to have continuing trust in SCODY. We therefore respect your privacy, will look after the information you provide us and will strive to use it in accordance with your wishes. This policy is provided so that you know how we treat the information we receive from you.
Personal information such as names and addresses, may be collected and held. This information is used to provide customers and others with products and services. This Information is also used to administer competitions and promotional campaigns, inform customers of special offers or new products or to provide information which we believe will be of interest. Unless we are informed otherwise, we will continue to use the information collected in this way. You can ask to be removed from our mailing lists at any time by emailing info@scody with the word “unsubscribe” in the subject line. Normally we collect information from the persons concerned and they are under no obligation to provide it. However without certain information we may be unable to provide the products or services requested.
Accuracy of information is important to us and changes or corrections to information held will be welcomed at any time. You have the right to gain access to your information at any time.
Most personal information is stored in-house. All reasonable steps are taken to protect the security of the personal information held, be it stored in electronic or hard copy form. As we value your privacy we will not give or sell your personal information to any other company for use in its marketing or solicitation.
Complaints concerning the privacy practices or about how personal information is managed, may be forwarded at any time to the Managing Director. All complaints under this policy will be treated seriously, dealt with promptly in a confidential manner and will not be used to affect the delivery of product to you.
Unfortunately no data transmission over the internet is completely secure and while we strive to protect your information there can be no 100% guarantee.
SCODY is bound by the Privacy Act 1998, the associated 10 National Privacy Principles for the handling of personal information and the Spam Act 2003.
At SCODY we have a money back guarantee on our NON SALE retail garments. The item might not be as you expected, or it may not fit as you expected or you may just have changed your mind. No problem - you may return it. Simply contact us to let us know what is being returned and why it is being returned and then send the item back to us. As long as we receive the item unused, with the original tags in place and within 90 days of purchase you can choose a refund or an exchange. If you are ordering from within Australia, and if your order value is more than $250 we will cover the cost of returns. If it is less than this, please send a stamped self addressed express post pre-paid envelope with the returned goods. If you are ordering from outside of Australia, you will need to cover the cost of the return. Simply put, all that we ask is that the goods are returned to us in their original condition so that they can be re-sold. If they have been damaged by you, or have been damaged through use, we will not be able to accept their return. Note: Retail items that are on sale may not be returned, unless they are faulty.
At SCODY we have a quality guarantee on all our garments both custom made and retail. If the quality of our garment does not meet your expectations we will either repair it, replace it or give you a full refund . Simply contact us and explain the nature of the defect and then send the item back to us within 90 days of purchase. Where applicable we will pay for the goods to be shipped back to us, and will cover the cost of postage for goods being exchanged. If they have been damaged by you, or have been damaged through use, we will not be able to accept their return.
At SCODY we have a supply guarantee on all our garments both custom made and retail. If we send you something that you didn't order, send you the wrong thing, or sell you something that doesn't match its description, we will exchange it for the correct item, or give you a full refund. Simply contact us and explain the nature of our error and then send the item back to us. If your order value is more than $250 we will cover the cost of returns. If it is less than this, please send a stamped self addressed express post pre-paid envelope with the returned goods. If they have been damaged by you, or have been damaged through use, we will not be able to accept their return.
This website and domain name are owned by Rumble Creative & Media (AUST) Pty Ltd (Australian Company Number CAN 169 020115). By accessing and using this website ("site") you accept these terms and conditions of use.
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