We want you to have continuing trust in the Ugly Christmas program. Both SCODY PTY LTD and UGLY CHRISTMAS RASHIE PTY LTD will respect your privacy. We will look after the information you provide us and will strive to use it in accordance with your wishes. This policy is provided so that you know how we treat the information we receive from you.
COLLECTION AND USE OF INFORMATION
Personal information such as contact information and addresses are collected and held. This information is used to provide customers and others with products and services and facilitate their fulfillment. This information is also used to administer competitions and promotional campaigns, inform customers of special offers or new products or to provide information which you have opted in to receive and that we believe will be of interest to you. Unless we are informed otherwise, we will continue to use the information collected in this way. You can ask to be removed from our mailing lists at any time by emailing firstname.lastname@example.org. Normally we collect information from the persons concerned and they are under no obligation to provide it. However without certain information we may be unable to provide the products or services requested.
We do not store your billing information, but do require it to facilitate payment processing for goods and services. This data is securely provided to Stripe for processing and handling. You can find Stripe’s policies regarding both security, privacy, and GDPR compliance for a better understanding of how this data is handled.
HOW LONG WE HOLD YOUR DATA
Unless otherwise requested, we hold your data for 730 days or as long as is required to fulfill your order, whichever is longer.
ACCURACY OF INFORMATION
Accuracy of information is important to us and changes or corrections to information held will be welcomed at any time. You have the right to gain access to your information at any time.
SECURITY OF INFORMATION
Most personal information is stored in-house. All reasonable steps are taken to protect the security of the personal information held, be it stored in electronic or hard copy form. As we value your privacy we will not give or sell your personal information to any other company for use in its marketing or solicitation.
COMPLAINTS CONCERNING PRIVACY PRACTICES
Complaints concerning the privacy practices or about how personal information is managed, may be forwarded at any time to the Managing Director. All complaints under this policy will be treated seriously, dealt with promptly in a confidential manner and will not be used to affect the delivery of product to you.
THE INTERNET IS NOT COMPLETELY SECURE
Unfortunately, no data transmission over the internet is completely secure and while we strive to protect your information there can be no 100% guarantee.
RIGHT TO BE FORGOTTEN
We acknowledge your right to erasure and will at request take reasonable steps to delete any and all personal information that may have been stored and which is no longer necessary for the purpose for which it was provided (for example order fulfillment) or where you withdraw your consent for such purposes and there is no other legal basis for holding your personal data. If you have concerns about the privacy of your data you can contact us.